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Original topic:

S22 Ultra "not on registered network"

(Topic created: 05-30-2025 12:25 PM)
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edavis1003
Constellation
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Galaxy S22
On 5/26, my S22 Ultra suddenly disconnected from the network. Even though it showed bars and 5G, I was unable to make calls. Occasionally, it showed "no service" at the top and a notification that "your phone's not on a registered network, so you can only make emergency calls." After a Google search, I tried:

1. Phone restart
2. Airplane mode off and on
3. Software is up to date 
4. Removed SIM, wiped down, reinserted
5. Another SIM
6. Reset network settings
7. Toggled SIM on & off
8. Factory reset

Then: 
9. AT&T, 2 different stores over 3 visits - every time I was in the store, it connected. But it clearly was not a network issue, so they could only offer replacement by insurance or trade in
10. Geek Squad - offered replacement, same as AT&T
11. uBreakiFix - offered to replace parts, but stated 70% of the time, it is a software error, and the phone must be replaced anyway. 

I can't find any information on Samsung recognizing the issue, which seems to be quite widespread over the past year & including S23 Ultra, and offering replacement. I am out of warranty, and my extended warranty with All State has expired. 

Are we going to get a class action lawsuit? Sign me up. 
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102 Replies
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Galaxy S22
Was that after this update that's going to force itself on me by the 24th?
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glz
Asteroid
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Galaxy S22
My last update was july 25th. This just happened 3days ago out of nowhere
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Galaxy S22
I've got an s23 Ultra and it's offered a security update 34.0 right now
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glz
Asteroid
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Galaxy S22
I really never paid attention to the update information i just let it update.
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useroKo0oXGmkG
Constellation
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Galaxy S22
Same issue. S24 ultra. Constantly switching networks, losing all signal, and dropping data connection.
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glz
Asteroid
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Galaxy S22
Mine never had those issues. My phone was good to me and the service provider was awesome. Never lost signal no matter where I went.
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useroKo0oXGmkG
Constellation
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Galaxy S22
Try going to network settings and turn off 'automatically select' and then see if your network pops up. Choose it of it does.
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glz
Asteroid
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Galaxy S22
I really don't have nothing bad to say about my Galaxy S22 Ultra.
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Robin621k
Honored Contributor
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Galaxy S22
The antennas in your phone are broken, how I couldn't say.
You need to go to a Samsung authorized service center and have it looked at.

UBREAKIT
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Deliverydrivee
Constellation
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Galaxy S22
Unable to toggle on wifi mode
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