For some reason randomly while watching Netflix or YouTube my phone just restarts with no indication as to why. My auto restart is set to 1am on Saturday so it's not that. The phones not overheating, nor do I have many background apps at all. What is going on?
Oh no! I am sorry to hear of your phone unexpectedly powering off, and have been through that myself with phones in the past (it can be infuriating!). Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. Follow along to find out what's causing the shutdowns, and how to prevent them from happening again: https://www.samsung.com/us/support/troubleshooting/TSG01002035/#:~:text=If%20your%20phone's%20batter....
If the troubleshooting there doesn't resolve the phone powering off on its own, it may be time to get the S22 Ultra evaluated by a certified technician. You can view your options by following this link: https://www.samsung.com/us/support/service
Alternatively, you can private message us. You can do so by either clicking on my username to access my profile, then click Send A Message, or follow this link: https://bit.ly/3hzZfw8
Please include the following in your private message: Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Model Code: IMEI Number:
Oh no! I am sorry to hear of your phone unexpectedly powering off, and have been through that myself with phones in the past (it can be infuriating!). Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. Follow along to find out what's causing the shutdowns, and how to prevent them from happening again: https://www.samsung.com/us/support/troubleshooting/TSG01002035/#:~:text=If%20your%20phone's%20batter....
If the troubleshooting there doesn't resolve the phone powering off on its own, it may be time to get the S22 Ultra evaluated by a certified technician. You can view your options by following this link: https://www.samsung.com/us/support/service
Alternatively, you can private message us. You can do so by either clicking on my username to access my profile, then click Send A Message, or follow this link: https://bit.ly/3hzZfw8
Please include the following in your private message: Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Model Code: IMEI Number:
