Phone Shutting Down

[MW5]

My phone must have received an update last night.  It keeps freezing and shutting down and now it won't restart without erasing ALL APP DATA.  I'm extremely frustrated.  I'm flying out of town tomorrow and this is NOT the time.  What is this one UI thing?  I noticed something on my phone about it today and all of a sudden, I have NO PHONE.

[Mujibar]

You just received a very big update and it sounds like it didn't install properly. Are you able to use it at all?

[MW5]

Not at ALL.

[Mujibar]

Try these steps and report back, please:

1) Turn off your device.

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.

[MW5]

The only options I get are: 

Try again

Erase app data

Power off

View rescue log

There is no option to "wipe cache partition"

[Mujibar]

Doesn't sound like you're in recovery. I'm not sure what those options are from. What happens if you power off, let it sit for a minute, and power back on again?

[Mujibar]

Ok, I just looked up some stuff. You are in Android recovery but the phone is stuck there.

[MW5]

It says Android Recovery

Your phone couldn't start normally.  Some configuration data may be corrupt.  Follow the instructions below:

1.  Try again (then an explanation)

2. Erase app data (then an explanation)

3. Visit Service Center (then an explanation)

Then I can use the volume buttons to 

TRY AGAIN

ERASE APP DATA

POWER OFF

VIEW RESCUE LOG

[Mujibar]

So unfortunately, your update didn't install properly and the phone is now having fits. If you choose option 2, it will attempt to reset your apps so that you can at least boot into safe mode and pull data off your phone. The next step would be to perform a factory reset and copy your saved data back to the phone.

None of this will be a quick fix. Definitely not something you want to attempt tonight, as you're traveling tomorrow. Do you have another phone that you can use temporarily?

[MW5]

Well interestingly enough, I repeated the steps for the millionth time (same thing I've been doing for the past three hours, lol) and it went to the screen with "wipe cache partition".  I followed your suggested steps, and guess what?  It's right back to the android recovery screen.  I don't know what else to do, my flight leaves at 6:52 am, I don't have another phone to use. I'm assuming I will just have to try your option above and lose everything.  I have to have a phone.