JUMP TO SOLUTION Solved

Original topic:

Not able to authenticate device for update

(Topic created: 01-06-2024 07:30 PM)
2523 Views
Valorous
Cosmic Ray
Options
Galaxy S22

So I tried going to update my phone and this came up, does anyone know what it's about? 

 
image

1 Solution


Accepted Solutions
Solution
Valorous
Cosmic Ray
Options
Galaxy S22
It's verizon I thinkbi figured it out, it was because I dialed emergency services earlier

View solution in context

3 Replies
Charkatak
Honored Contributor
Options
Galaxy S22
1) Which carrier do you have? 2) Are you using an unlocked or carrier branded phone?

Solution
Valorous
Cosmic Ray
Options
Galaxy S22
It's verizon I thinkbi figured it out, it was because I dialed emergency services earlier
laceyjoxo
Constellation
Options
Galaxy S22
I keep getting this same message on my phone as well when, i also try to see if there's a system update.