Have not received One UI 6.1, who is responsible

[galaxy_guru]

Who is responsible for sending updates to my phone? Carrier or Samsung because I was talking with Verizon and they were saying Samsung is responsible for sending out the One UI 6.1 update and not them.... Looking for clarification. Thanks in advance.

(Galaxy S22 Ultra)

[MsVirgo87]

Wait are you saying that you're with Verizon and didn't receive the 6.1 update yet?

[galaxy_guru]

Yes

[MsVirgo87]

That's crazy cause the s22 phones received the update last year October or November with Verizon

[Intrinz1c]

For clarity, who did you purchase the phone from originally? Verizon carrier store, Samsung directly, big box agent store, someplace else?

[galaxy_guru]

Brought it from an individual for $200. In great condition. Guess they never updated it.

[Intrinz1c]

When you boot up the phone, does it have a Verizon logo screen?

[galaxy_guru]

Yes

[Intrinz1c]

Interesting. Best bet would be to contact Samsung support and drop by a service center. Some of them can manually push updates to devices. Hope that gets cleared up for you.

[galaxy_guru]

Yes. I was going to a service center tomorrow