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Original topic:

Feature for pop up messages isn't working on one UI 6 update

(Topic created: 02-27-2024 07:32 AM)
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Marky3
Cosmic Ray
Options
Galaxy S22

The Feature For The Pop Up Messages Isn't Working NoMORE... IT WAS WORKING FOR 5.1.1 šŸ˜­šŸ˜­

18 Replies
rockymist
Constellation
Options
Galaxy S22

I am also having this issue since updating to One UI 6. Only the app pop-up bubble appears, but not what the text says, and no edge lighting or anything else. I also tried changing it the notifications to "Detailed" but this did not work. It also seems to be intermittent as it rarely does show the edge lighting, but often not.

Plastek666
Constellation
Options
Galaxy S22

Same here... even after deleting all good lock apps still no popups:/

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Drajthakur
Constellation
Options
Galaxy S22

I was having the same issue but...i solved the issue by disabling do not disturb...

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can absolutely understand wanting your favorite features on your device to work like they were designed to! Since this is happening after the update I would suggest clearing the cache of your device by following the below steps.

With the device off, press and hold the Volume Up key first, then the Side key.
When the Android logo displays, release all keys and wait until you get the Android system recovery menu options.
Press Volume down to highlight Wipe cache partition, then press Side key to select it.

 

I would also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports. 

 

I hope this helps!

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Marky3
Cosmic Ray
Options
Galaxy S22
Hello Everyone I Finally Figured It Out :party_popper:šŸ‘šŸ¾šŸ‘šŸ¾:double_exclamation_mark::double_exclamation_mark::double_exclamation_mark:
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WippyMyFlippy
Asteroid
Options
Galaxy S22

How did you fix it?

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Marky3
Cosmic Ray
Options
Galaxy S22
Go To Settings , Notifications , Advance Settings , Turn Off Floating Notifications šŸ‘šŸ¾

PS... I Also RECOMMEND Using The Smart Pop Up Option.. Thats Great For Multitasking As Well
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Jnberrelleza
Constellation
Options
Galaxy S22

I unfortunately don't see that is this still for galaxy 10+? 

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userIKLYidZArE
Constellation
Options
Galaxy S22

Another possible cause is if you have changed the notification for the app to Silent. With Silent selected, you will only see the additional options of "Minimize notifications", "Show content on lock screen", and "App icon badges". If you select Alert (vs. Silent) you will see the option to toggle on pop-ups.


If you still want the notifications to be without sound, you can search the Samsung notification sounds and one of the options is "silent".

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