I am experiencing connectivity issues with my Samsung Galaxy S22 on the AT&T network. Despite having four lines and receiving two new SIM cards, my phone only connects via Wi-Fi. I've performed factory resets both independently and with the assistance of AT&T representatives, but the problem persists. AT&T suggests purchasing a new phone, although I invested $800 in this device. They mention this is a recurring issue with the S22, which is frustrating as my previous S10 was replaced under warranty for a similar problem. Since my S22 is no longer under warranty, I'm reluctant to upgrade and would appreciate any advice on resolving this issue.
If it was me, I'd take it to Tmobile, tell them what's going on - Im pretty sure they could pop a sim in for you, and if it works, you know the problem is with At&t. At&t is notoriously shady with their customer service, I used them for many years before switching to Tmobile, and I would NEVER go back to them.
I have T-Mobile and my S22 Ultra has been a dud for about 4 months now. I received a firmware update and lost connectivity via mobile data. My phone works fine on Wi-Fi but it is not registered on the network about 80%+ of the time. It's been very frustrating. I have to connect to the hotspot from my work cell.
