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Bluetooth connection to hearing aids fails during phone calls, but works perfectly when streaming

(Topic created: 08-15-2025 12:55 PM)
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Knersoe
Asteroid
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Galaxy S22

The Bluetooth connection when streaming to my hearing aids works fine, but when making phone calls, the Bluetooth connection is disconnected after 1-3 seconds. If I try to establish the connection during the call, the message appears: connection cannot be established. The error occurred 14 days ago, and I have not installed any new apps. After resetting to factory settings, the connection works correctly, but when I download my saved apps from the cloud, the error is back. Please, help!

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Ashokkb11
Constellation
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Galaxy S22

Has this been resolved. Appreciate if someone can tell me if this been rectified, I still have the same problem. Samsung ambient works fine but when a call comes I can't hear anything. Even youtube does not work. It works only for speech face to face. I have Phonak audeo BT

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