Original topic:

Apps crashing after update

(Topic created: 07-16-2025 10:12 AM)
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airric
Constellation
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Galaxy S22

My phone log, contacts, and messages keep crashing and it didn't start till after the most recent update. I have the cleared the cache in my apps. Any help?

2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@airric Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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ivrank
Constellation
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Galaxy S22
I am having the same issue. It happens in safe mode. Clearing cache partition and factory reset have had no effect.

The issue started after a recent update which changed my sidebutton i used to power the phone off into a gemini activation button which I also did not like.
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