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Original topic:

dropped my phone

(Topic created: 08-02-2025 07:58 PM)
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pkmnq
Asteroid
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Galaxy S21
 my phone fell from my pocket at like 3 feet
while i was on a run and now i have to put the charger in a specific way for it to charge and the phone refuses to recognize that there's a sim card inside, and i know the card has to be fine

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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@pkmnq Unfortunately dropping your phone can cause internal damage even if there is no apparent damage on the outside. 

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8 Replies
meself
Honored Contributor
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Galaxy S21
Would think you damaged the port
Pianodude58
Neutron Star
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Galaxy S21
Also probably need to re-seat the SIM card
mloudt
Constellation
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Galaxy S21
Future purposes kp case on it no matter wat
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@pkmnq Unfortunately dropping your phone can cause internal damage even if there is no apparent damage on the outside. 

pkmnq
Asteroid
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Galaxy S21
i see
SammyNerd83
Comet
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Galaxy S21
Sorry I hope you have insurance. Daughter board replacements are expensive without it.
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Dan2023
Honored Contributor
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Galaxy S21
Run the diagnostics in this app under the Support tab. You can find the location of an authorized repair facility there also, if needed.
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pkmnq
Asteroid
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Galaxy S21
update: fixed the phone by squeezing it??

probably some connector came loose who knows
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