Original topic:

S21 fe

(Topic created: 2 hours ago)
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BlurryFace6669
Cosmic Ray
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Galaxy S21
Still haven't gotten the UI 7 update
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19 Replies
Mujibar
Honored Contributor
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Galaxy S21
Are you using a TracFone SIM? Do you know someone with a Verizon SIM that you could borrow to get the updates?
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BlurryFace6669
Cosmic Ray
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Galaxy S21
No but trac phone is version cause the phone was locked when I got it and only to get it to work was through Verizon or trac phone
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meself
Honored Contributor
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Galaxy S21
If your using trac phone Sim that would be reasin its not updating its looking for verizon Sim yes phones get picky anyway smartswitch good option
BlurryFace6669
Cosmic Ray
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Galaxy S21
Lol right ,but if it was on WiFi wouldnt still download the update without a sims
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Mujibar
Honored Contributor
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Galaxy S21
No, because Samsung relies on carriers to push the updates. The only devices that get updates directly from Samsung are WiFi-only devices, like tablets.
BlurryFace6669
Cosmic Ray
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Galaxy S21
Ok gotcha That's better than what Verizon word TracFone told me so I'll try looking for a Verizon SIM or Smart switch thanks
BlurryFace6669
Cosmic Ray
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Galaxy S21
I was about the factory reset my phone to see if that would work but I really don't want to do that
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Mujibar
Honored Contributor
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Galaxy S21
Try Smart Switch first. You can buy a cheap prepaid Verizon SIM if that doesn't work. Hang onto it and put it in the phone for future updates. It doesn't need active service. Just a connection to the correct update servers.
BlurryFace6669
Cosmic Ray
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Galaxy S21
Right on thanks don't know why the company's I talked to didn't know that had me on the phone for hours for nothing but thanks again
Mujibar
Honored Contributor
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Galaxy S21
You're welcome. Good luck!