Original topic:

Screen freezing after last security update

(Topic created: Wednesday)
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rjohnson7581
Asteroid
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Galaxy S21
I posted earlier but it was removed for some reason.

I have a Galaxy S21+ 5G. Since the last security update on September 1st, my screen freezes up at least once a week. Weird thing is the notification bar doesn't freeze and I can still slide it down. The bottom buttons also don't freeze but everything else does. I was using Nova Launcher and thought maybe something changed and that caused the issue. I have removed Nova Launcher and went back to the One UI 8 launcher. I still get the same issue. I haven't installed any new apps, only updated existing apps. Seems like issues started happening after the security patch. Any ideas what could be causing this or how to fix?
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3 Replies
CEParsons
Black Hole
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Galaxy S21
You can potentially alleviate performance issues by completing these steps for routine maintenence:

☆ Follow Samsung’s Best Practices Guide

In particular, clearing device cache is an important practice in order to clean up junk files and keep things running smooth.

See the guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

☆ Use Samsung’s Good Guardians

Download Good Guardians and run its various modules. These modules optimize performance and can identify unusual behavior.

Download Good Guardians here: https://apps.samsung.com/appquery/appDetail.as?appId=com.android.samsung.utilityapp

App Booster re-optimizes your apps. This should be run after an update.

Memory Guardian helps clear up device memory and boost performance.

☆ If the issue persists, you may attempt a factory reset. Be sure to back up data prior to reset to prevent data loss.

☆ If even a Factory reset doesn't alleviate the issue, you may consider visiting a certified Samsung repair center to fully diagnose the issue.

Find one near you: https://www.samsung.com/us/support/service/locations/
nullandvoid
Cosmic Ray
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Galaxy S21

 Your original post was not removed, it probably just got pushed down in the feed.  It still shows in you comment history.  If ever you can't find a post you created, go to your profile and you can look for it in your comment history.  If you want to bump it back up, add an additional comment.

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rjohnson7581
Asteroid
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Galaxy S21
Yeah, it's there now. When I looked about 30 minutes after posting, it wasn't in my post history.
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