PIN is blocked, please contact service provider

[usershIZCSVtnJ]

Info

Please can anyone offer any information or knowledge regarding this? I can't do anything outside of this startup screen besides get to recovery mode and download mode

[userTQYjIdY67L]

Call samsung explain where you got the phone from.And they will help you from there

[Samsung_Moderator]

Hello, Welcome to the Community. We understand how upsetting it is for the phone to be locked.

We found this article explaining the Pin lock. https://www.t-mobile.com/support/devices/puk-code-unlock

You will need to contact T-Mobile for assistance.