Thank you for reaching out. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/ If you are still unable to receive pics, you will need to contact your service provider for additional assistance as they are responsible for the MMS or picture messaging services.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Thank you for reaching out. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439/ If you are still unable to receive pics, you will need to contact your service provider for additional assistance as they are responsible for the MMS or picture messaging services.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
