Original topic:

Battery went dead and when turned back on, asking for a password?

(Topic created: 12-11-2024 03:29 PM)
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Diego84
Constellation
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Galaxy S21

My phone was low on battery and the turn off by itself and it's normal but when I turn on the ask me password and I don't know what kind of password thw talk about! 

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8 Replies
TheGreatestAlive
Cosmic Ray
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Galaxy S21
Could you provide a screen shot? Ask me password? Is it a 3rd party password manager?
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Diego84
Constellation
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Galaxy S21
.0dc9452f-b61e-4e41-8ada-dc3750b7eac3_1000122834_1733718348.jpg
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21

You would have to use the Password you created when you setup your phone up if you can't remember it you would have to factory reset your phone but remember after resetting your phone you would need to remember your google password and samsung password to setup your phone again 



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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21

When ever your phone first powers on it always needs your password/pin or pattern to log back into the phone you set this up when you got your phone and have needed to enter it from time to time when you restarted your device



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meself
Honored Contributor
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Galaxy S21
Sounds like the lock screen
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realaud
Honored Contributor
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Galaxy S21
As others have said, you would have had to create a pin or password when you first set up the phone. If you do not remember the password, you will have to do a factory reset.
uservLX204cmOG
Cosmic Ray
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Galaxy S21
...or return the phone to the owner.
KiwiBird97
Red Giant
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Galaxy S21
Your pattern, PIN, or password is required to unlock your device after a restart (including in situations when a low battery shutdown occurs).
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