Original topic:

Voicemail & Video Call Buttons Off Center in Phone App

(Topic created: yesterday)
51 Views
Members_8sHMWxL
Constellation
Options
Galaxy S Phones

1000007413.jpg

I had subject issue on my T-Mobile S22 and now it's occuring on a newly purchased TMobile S24+ I am running the most current version of the Phone App and have the current UI update.  I've factory reset with/without eSIM and ran in Safe Mode to troubleshoot. I've wiped Phone App cache and restarted. Is there a fix? 

Interestingly enough, my spouse has a S23 Ultra purchased directly from Samsung with TMobile service and does not have this issue. 

0 Likes
5 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S Phones

That caused by T-Mobile's software that they install which has it off centered to include the Video calling.  It's not like that on your Spouses because it doesn't include any Carrier software installed on it.



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


meself
Honored Contributor
Options
Galaxy S Phones
Looks normal to me
MsVirgo87
Red Giant
Options
Galaxy S Phones
Me too
0 Likes
CasualMember
Comet
Options
Galaxy S Phones
Looks okay.
0 Likes
Members_8sHMWxL
Constellation
Options
Galaxy S Phones

Based on the responses, I am presuming this issue is isolated to Samsung devices purchased from T-Mobile. And responses are from members who've purchased their Samsung devices from T-Mobile are confirming their phone app screen looks the same as mine. Considering the S24 is a flagship series and T-Mobile is a top mobile provider in the United States, it's very disappointing to see  such a blatant defect on a commonly used app. Nevertheless, thank you all for your input, I am currently speaking with TForce to figure out what can be done to rectify this and if they give me a viable solution I will be sure to post here.

0 Likes