My phone says it's running out of storage so I was trying to transfer my pictures onto my laptop (Chromebook). However, when I connect the phone and select my files folder my pictures won't load. I tried backing up my pictures on the cloud, a google docs folder, and Google photos but they won't load. Does anyone have any solutions? I don't want to reset my phone and lose these.
If all else fails try opening my files, internal storage, dcim and copy the album to Samsung cloud drive, Google drive or one drive? It takes a little longer but at least they will be safely stored. After the factory data reset copy the albums you want back into the dcim folder.
I was unable to upload them on google docs. Only in google photos are all my pictures visible outside of my gallery but when I log in on the chromebook to any of the cloud/back up accounts not all of the pictures are there.
If all else fails try opening my files, internal storage, dcim and copy the album to Samsung cloud drive, Google drive or one drive? It takes a little longer but at least they will be safely stored. After the factory data reset copy the albums you want back into the dcim folder.
