- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-25-2019 01:10 AM in
Galaxy S PhonesRecently the image translation feature has stopped working on my android phone. All I get when I try to take a picture of text to translate it is a message that says, "Service inaccessible. Please try again later. (E-810)". I have tried again later and it has the same result. It is the same if I am on wifi or on a data connection. I even reinstalled the app but it didn't fix it. It appears that the instant translation option is still working though.
I have been told from the Google Translate help forum that the code is a Samsung device issue with reading files.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-25-2019 11:37 PM in
Galaxy S Phones
@uservogHIWra71 wrote:
Yes, recently, after the last update, I have this issue too.
Since posting, I have discovered that it has to do with the permissions for "Google Play Services" regarding permissions to the camera. Go to Apps>Google Play Services>Permissions and make sure it has all of the permissions turned on. It should work now if you go back to Google translate and try to use the camera functionality.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-25-2019 11:28 AM in
Galaxy S PhonesYes, recently, after the last update, I have this issue too.
I need the image translation feature for my Japanese lessons.
It seems a Samsung Galaxy related issue. On my old Samsunj J3 device it works perfect.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-25-2019 11:37 PM in
Galaxy S Phones
@uservogHIWra71 wrote:
Yes, recently, after the last update, I have this issue too.
Since posting, I have discovered that it has to do with the permissions for "Google Play Services" regarding permissions to the camera. Go to Apps>Google Play Services>Permissions and make sure it has all of the permissions turned on. It should work now if you go back to Google translate and try to use the camera functionality.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-10-2019 11:24 AM in
Galaxy S PhonesHello my friend .
I have tried this method but it didn't work
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎04-10-2019 12:38 PM in
Galaxy S PhonesIs this through the Google Translate app or the native camara?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.