S20 No notification sounds

[useryDIikaZ9Da]

Received the new S20 yesterday and everything is working perfectly except for notifications. 

I have searched every forum and searched through all the settings on both the apps and the notification settings  and everything is as it should be, but still no notification sounds.

The only unusual thing is when I go through the list of sounds no sample is played. Could it be that for some reason no files are actually attached to the ringtones?

[userG50YuwkGJX]

Its the settings in your car or Bixby 

[userG50YuwkGJX]

Set to don't disturb while driving and jamming 

[userG50YuwkGJX]

Try changing the notificatiin sound for the individual that ur not getting sounds from 

Or 

Turn your Bluetooth off 

Shut off ur phone not restart 

Check for updates 

Check for ongoing issues 

Try deleting the notification log 

Check settings 

 take it to provider 

Call samsung

[queenie13]

I get no notification sound for text but I do for everything else. it shows that it is set to ON

[SamsungJoJo]

Hello,

Have you checked out the accepted solution or other troubleshooting steps provided in the thread?

[userKHSjKAq4La]

If you have a galaxy watch, it is muting the phone notifications while you are wearing it- to include the tone for the notifications in "settings".

Go into Wear App and click Notifications>Show only while wearing>Mute connected phone>turn "off". This should work!

[userKNJhKSyYN3]

Life saver. 👍
I followed your instructions and I was able to make it work. Now why did they made it so difficult 😡

[user2KyfkIBEzD]

I just fixed two Galaxies S20. Go to Messages - Settings - Notifications - press and hold on NEW MESSAGE - under SOUND pick a sound, make sure it's not silent. 

Problem fixed!

[Firechild]

Is this issue fixed? I'm still having problems

[useriMX0zLubEo]

Still having the problem, is there an update to fix this problem?