Loose charging port on S20FE

[kimb4]

I've had my phone about a year and a half, and recently the charging port has become really loose.  I need to insert the charging cord really carefully (sometimes trying a bunch of times until I get it just right), then make sure I set down the phone super gently so it keeps charging.  And if it gets bumped at all, it usually will just stop charging.  This is incredibly frustrating and I'm worried that one of these times it just won't charge at all and I'll be without a phone.  Might I need a new charging cable, or is there something wrong with the phone itself?  Is there something that I can do at home by myself to try to fix it?

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[user365170tdJ15]

For some phones, the is a Samsung charging port replacement kit. Call an authorized service center and check with them.

[userJoEg9GRVFc]

What exactly are you calling a "charging port"? I ask this because if it is the charging port end on the phone, that wouldn't be fixed by changing the cable. However, if the part that is loose is the cable end, then surely changing the charging cable will be the solution. You can now find type C USB cables at your local Dollar Tree.

[kimb4]

Thanks for the response.  I'm talking about the port on the phone.  When I insert the cable, it jiggles around and there's a lot of "play" in how it fits in there.  I have a type C USB cable headphone adapter that I also use that has some play, but it doesn't seem to have as much as the charging cable.  And I don't have the same issues with that cable (i.e. the sound on my headphones never cuts in and out when I'm using them and I don't need to be cautious with how I hold the phone).

[userJoEg9GRVFc]

I see, so maybe if you try changing the charging cable may help. Otherwise, you may need to get the phone serviced.

[kimb4]

Thanks.  I'll order a new cable and see if that works any better.  Fingers crossed...

[userJoEg9GRVFc]

I went on Google and I did a search on loose charging ports. They do suggest to make sure the port is clean and clear of any debris. Any cleaning should be done while the phone is off and being careful not to damage anything. Good luck.

[kimb4 · Accepted solution]

I just got a new cable today and that seems to have solved the problem.  Thanks so much for the help everyone!

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[Clkramer]

Same phone s20 980 new out of the box purchased from Samsung the type data cable was lose gas station ctype ones that fit good don't charge the phone ran to vzw store purcashed USB ctype for 5 months worked fine now 13 months old I have purchased hundreds of dollars in stupid cables that just fall out or don't charge... Can't carry around wireless charger in car to work etc never kept in pocket I used jewelry loop to see in port its clear no nicks in the male receiver part up in there this is by far been the most aggravating waist of $900 I have ever spent any other ideas best buy and Samsung are clueless...also night vision cam is completely black...

[Members_9qzqtLE]

I have a similar problem. The original charging cable for my S20FE stopped working. I bought a couple of Anker cables on Amazon. One works but only in one orientation and after an increasingly long session of inserting the cable, getting the happy bubbling sound of super-fast charging followed by failure when I remove the pressure on the cable. I can't keep up the pressure for the hour or so that's required for a full charge. If I keep on trying, there comes a time when the phone spontaneously goes into fast charging and if nothing touches the cable will fully charge in usually less than hour. The other cable does not work with the phone.

One cable in my wife's office doesn't work, another comes up with an error display that the cable is disconnected, then gives me an estimate of five or six hours until fully charged. I think I tried it once overnight and it worked. For a while I had a similar experience using a usb-a to usb-c cable.

My wife's girlfriend had a solution to the same problem. She replaced the phone.