05-09-2019 03:46 PM (Last edited 10-29-2023 01:03 PM by SamsungChelsea ) in
Every time I lock my phone when using Google maps it closes it and I have to restart my trip. Is there any way to fix this? Please help me 😭
Solved! Go to Solution.
05-09-2019 03:49 PM in
I don't think there is a fix for that....
05-09-2019 03:54 PM in
That shouldn't be happening. Do you have a 3rd party launcher or lock screen installed?
05-14-2019 03:58 AM in
No I dont its regular Google maps.
05-14-2019 09:32 AM in
@userucxJhbYpzt Have you double checked to see if Google Maps is not enabled in your sleeping apps?
05-14-2019 12:18 PM in
No I havent checked that where would I find it?
05-14-2019 12:24 PM in
@userucxJhbYpzt Navigate to your settings > apps > find Google Maps > battery > touch the switch next to Allow Background Activity.
05-14-2019 12:26 PM in
Thank you! It was off and that fixed it
05-14-2019 12:31 PM in
@userucxJhbYpzt You're welcome! I'm glad I was able to help solve this. Feel free to reach out to us anytime if you have any questions or concerns. 🙂
