I am finding that my device is constantly restarting whilst on charge. After an all night charge I picked up my phone expecting it to be 100% charged, but found it completely flat. Any suggestions?
Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's is not responding to you pressing the power button, let us help you get it working again. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001482/
Are you using the original charger that came with the device?
If you are still experiencing these symptoms after trying the troubleshooting provided, I would recommend a service repair. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
