Preorder Feedback, Orders, shipping, etc.

[Martion]

if you guys decide to introduce the product be sure you are well prepared as apple is.

You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure  it either, at some point they say "come back later" ...WOW

I would call that product introduction a disaster !

[user0Op5lVT7RT]

Yes it happened to me too. It went from july twenty fourth to august ninth.Now to august fourteenth

[shep58]

Yes, I'm still waiting for my order, samsung .

[woo23]

It's bs right

[KnightRiderRalph]

Officially delivered today 7/20

[smokerek]

My watch changed to 7/25 as of now and updated to "in process" status. My buds and ring changed to 8/7 so I also ordered them from best buy to see which ones come 1st. We shall see with everything going on 🤞🏽

[bill-e]

I have tracking for my Watch Ultra for the 22nd.  Order states the 25th on the app and "In-Process" 

Nothing for the Fold

[bill-e]

I take that back, and for the Fold on the 19th.

[Kiingg]

So I've used Samsung Financing for my last 4 tade-in purchases (once a year). Upon hitting the last confirm after selecting "Samsung Financing" I get an Affirm popup to enter my phone number (closing pop-up directs me to "confirm" page and creates a loop). I do not wish to use affirm as I have an open and paid off SF account with sufficient available credit for said purchase. Tried on Samsung Shop on my Fold 5 and Chrome on PC browser to no avail. Samsung support says "Samsung Financing" is not available at this time on any of their products and I should use affirm while they're working to fix the issue. This answer didn't feel right and I think maybe I'm doing something wrong? Or have others experienced this and if so what was the resolution?

[JamesThor]

It's correct what you're seeing. Use Affirm.

[Kiingg]

Can't use affirm. They've never been able to complete the identity verification using the take a pic of ID method. I should probably go and get a new Pic taken (Affirm said that may be the issue). But that's aside the point, I have excellent credit and would like to use the Samsung Financing account that I opened specifically for this purpose.