Original topic:

"Your session has been terminated" message

(Topic created: 2 weeks ago)
242 Views
Q1uestion
Cosmic Ray
Options
Galaxy Note Phones

After I sign I go check my information and I get this pls explain 

 
image
 
 
0 Likes
2 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello Q1uestion, Welcome to the Community. We understand how frustrating error messages are.

Have you tried disconnecting from Wi-Fi and signing in while connected to Mobile Data?

Also, try clearing the app cache and then restart the phone and try again: https://www.samsung.com/us/support/answer/ANS10001372/

Let us know if this helps.

0 Likes
KiwiBird97
Red Giant
Options
Galaxy Note Phones
What app is this? Try clearing the cache and reopen the app.
0 Likes