Original topic:

Serial number changed after repair completed at CPR cell phone repair and other issues

(Topic created: 08-01-2025 07:25 AM)
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slowdays
Cosmic Ray
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Galaxy Note Phones

made in vietnam note 20 ultra serial number changed. after i had a repair a CELL PHONE REPAIR ;CPR , and the uwb does not work with my smart tag+ , and passwords fail

2 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy Note Phones

If the serial number changed that would mean they either swapped out the device for a refurbished device or possibly changed the main board which might cause the serial number to change.  I would suggest returning to CPR and find out what they did.



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GALninz336
Constellation
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Galaxy Note Phones
I agree. Happened to all my devices (registered upon purchase), and EVERYTHING I OWNED. Looked for answers, but it did not go well
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