Note 9 Live Focus/Zoom is blurry and buzzing

[userhLrIKfMqdh]

The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. Other people have experienced the same issue, and I assume it is a manufacturing faulty. Shouldn't the phone be replaced? Repair is not a the proper solution if the issue is coming from the manufacturer.

[userNXP9fJuGkt]

Same issue. I already send my IMEI ang information of my phone to your private message. Please help us. Thank you. 

[userdiLGmlY3zf]

I have similar problem

[SamsungJoJo]

@userdiLGmlY3zf, Can you send a private message here with the following information.

Model Number:

IMEI Number: 

[userGSvX0w7o9U]

I also have the same issue.  Please help

[Pecktingle]

@SamsungAdam i'm having the same issue for a long time,  i'd like to get it resolved. Can you help?

[MrQue]

@Pecktingle Can you send me a private message using this link here? Provide the following information.

• Model number
• IMEI number

[userskcRegSwdq]

Adam, I have the same problem, it happens with live focus and when I'm zooming in.

[MrZell]

@userskcRegSwdq, Can you send me a private message with the below information at this link here: http://bit.ly/2GH8URL

(15) Digit IMEI Number:
Model Code:

[userMtUds1vI3e]

Sm-N960F/ds 

Ime [was provided on page]

[MrZell]

Thank you so much for reaching out! 

This forum is for support of US products and customers.

As your product is a non-US model and support for these models is very limited, please seek a support team for your area. 

You can do so by using this link: http://www.samsung.com/visitcountry
 
Thanks! *Zell