JUMP TO SOLUTION Solved

Original topic:

Note 10+ "Samsung Positioning has stopped"

(Topic created: 10-28-2019 12:14 AM)
35308 Views
ORDERICHAOS
Constellation
Options
Galaxy Note Phones

This service keeps stopping on my Note 10+? I have not been able to get any help from the reddit forums... Does anyone here have any suggestions?

20 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Hey there!

 

Thanks for reaching out. Can you give a bit more detail on the symptoms you are experiencing? Are you on a specific app when this happens?

0 Likes
Reply
ORDERICHAOS
Constellation
Options
Galaxy Note Phones

See attachment. If I restart my phone, it pops up a few times until I close app. I can't tell what its affecting?

0 Likes
Reply
SamsungKim1
Supernova
Options
Galaxy Note Phones

Give this a shot:

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 SamsungPositioning > Storage > Clear Data and Clear Cache. 
 Restart Phone
 

jenn82
Constellation
Options
Galaxy Note Phones

I'm having the same issue.  I tried the above advice and I can't even find positioning on my phone.... I'm lost 


@SamsungKim1 wrote:

Give this a shot:

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 SamsungPositioning > Storage > Clear Data and Clear Cache. 
 Restart Phone
 


 

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

@jenn82 Just to clarify are you also using a Note 10+?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
jenn82
Constellation
Options
Galaxy Note Phones

No actually I'm not search Samsung S8 and I did not even pay attention to which phone was mentioned. So any suggestions on what I can do?

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

@jenn82 just to clarify when you get to settings > apps > click the 3 dots in the top right corner > click on show system apps > and search for positioning you don't see any apps is that correct?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
jenn82
Constellation
Options
Galaxy Note Phones

No I see lots of apps just not Samsung positioning. 

0 Likes
Reply
SamsungKim1
Supernova
Options
Galaxy Note Phones

Does the message pop up all the time or when you are performing specific functions?

0 Likes
Reply