- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2019 04:44 AM in
Galaxy Note PhonesMy note 10+ does not recoginize the USB C Audio Jack.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2019 10:50 AM in
Galaxy Note PhonesSo what about when it happens with Samsung's adapter?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
12-16-2019 11:17 AM in
Galaxy Note Phones@userYnFRtk8fsX I would be happy to assist you further. Can I please have the model number for your Audio adapter?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2019 04:31 PM (Last edited 12-28-2019 07:11 AM by knightsurgeon ) in
Galaxy Note PhonesThis isn't a solution, this is you telling us to buy your product, Wish I had done a little more reading on this phone, knowing that you're building a wall around your product like apple has, I wouldn't have bought it. This is the last phone I buy of yours.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-12-2020 04:30 PM (Last edited 04-12-2020 05:10 PM ) in
Galaxy Note PhonesI thought I was having an issue with my headphones plugged in via the USB C port.
I am using an official Samsung USB C to 3.5 jack, and have a Samsung Note 10 plus 5G
Without the jack the phone played sound through the speakers, then I plugged the jack in and there was no sound. I assumed the connection was not working for some reason.
Eventually I found the volume was set to zero when the headphones were plugged in, even though the sound was loud enough using the phone's speakers.
So if the volumn control on the side of the phone is set to say half way for the phone's speakers, does not mean the volume is half way for the headphones when you plug them in, they work separate. The phone senses when the jack is plugged in, you can see this in the notifications.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2020 08:30 AM in
Galaxy Note PhonesDoes this adaptor work for external microphone in as well?
Thank you,
Rich
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2020 06:36 AM (Last edited 08-28-2020 06:37 AM ) in
Galaxy Note Phonesmy note 10 says usb device not compatible with the Samsung recommended adapter. 😞
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2021 01:40 PM in
Galaxy Note PhonesSamsung is right. The connected USB device is not supportive of profit making. Even though USB devices are universal, and that the Note 10 has an internal DAC, we still do not support anything that does not make money. Thanks for understanding.
🤑:dollar_banknote::money_bag:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2019 05:55 AM in
Galaxy Note PhonesToday i got a message from Samsung Finland Come get your order USB-C to aux adapter from Samsung USA. and i was first one who ordered from samsung official store and tried it today and still not working !! I tried almost all of the usbc aux wires only apple's works but with low volume. The problem isn't in wasting money but it's too annoying samsung's usbc aux doesn't work on my Samsung Note10+ phone. Whats the solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2019 07:17 AM in
Galaxy Note PhonesThe N10 acknowledges certain adapters. It doesn't seem to care for ones devoid of their own DAC. That's why only 1 of 2 that I own work. I ended up using a Type C external DAC/adapter originally bought for audio work on my laptop; it does up to 384/32bit (Windows).
I haven't had a chance to purchase Samsung's headphone adapter, but many others have seen success using the US Note10 (Snapdragon).
If my reply has aided your issue please consider liking it. If the problem is solved you may pick it as a solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-07-2019 02:20 PM in
Galaxy Note PhonesAfter 2 failed purchases from Amazon, I got the Google branded USB-C to 3.5mm adapter from Best Buy and it works perfectly.