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‎11-23-2019
07:11 AM
(Last edited
‎05-20-2020
03:24 PM
by
SamsungJoJo
) in
I have had my Note 10+ for about 3 weeks now. Babied it. Haven't dropped it once. But I've been noticing scratches that are bugging out the pixels starting to appear? Why is this?
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‎11-23-2019
07:15 AM
(Last edited
‎05-20-2020
03:24 PM
by
SamsungJoJo
) in
Are there scratches on the screen?
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‎11-23-2019
07:15 AM
(Last edited
‎05-20-2020
03:25 PM
by
SamsungJoJo
) in
Yeah, but my question is how did they appear and where did they come from? I've had it in my pocket alot but I haven't dropped it once, or put the screen facing down on a table, always facing up.
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‎11-23-2019
07:22 AM
(Last edited
‎05-20-2020
03:25 PM
by
SamsungJoJo
) in
Obviously from his description, there are...
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‎11-23-2019
07:23 AM
(Last edited
‎05-20-2020
03:25 PM
by
SamsungJoJo
) in
Note: These never appeared on my S8+. Is this model a defect?
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‎11-23-2019
08:06 AM
(Last edited
‎05-20-2020
03:25 PM
by
SamsungJoJo
) in
Normal scratches or micro scratches wouldn't affect
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‎11-23-2019
08:10 AM
(Last edited
‎05-20-2020
03:25 PM
by
SamsungJoJo
) in
Normal or light scratches wouldn't affect the screen itself (the pixels) you might have dropped something on the screen or something hit it while it was in your pocket. I bought the tab s5e and the screen seemed to scratch really easily so I bought a screen protector right away. If it's a defective screen try taking it to your carrier and asking for a replacement if you have insurance.or you can try calling Samsung customer service there's a chance they could send you a replacement phone but it'll take about a month.
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