Galaxy bubs live

[mrvicker]

I bought a set of buds live 120.00 for my wife while she was in the hospital. The charge last around 20 minutes from 100% to 0%.if I would have known they were trash bubs I would have bought the shokz and not wasted the 120.00. Anyone know how to fix them? And yes noise canceling is off and the case is fully charged 

[badnc]

You could of bought the buds pro 3

[mrvicker]

She didn't want the buds3

[mrvicker]

I don't use ebay to many bad past purchases.

[GaryB82]

@mrvicker   Where did you buy them?  It sounds like you purchased a refurbished pair, and the battery might be bad.  I suggest returning them to the place of purchase, as a new pair should last significantly longer than 20 minutes.  I would return them and get theses below the are great ear buds

https://www.samsung.com/us/mobile-audio/galaxy-buds-fe/buy/galaxy-buds-fe-graphite-sm-r400nzaaxar/

[mrvicker]

Thank you but I got her the shokz air ahea back in the hospital a d uses the shokz alot

[GaryB82]

It sounds like the retailer listed them as new, but they were in fact refurbished, since the bud lives are 5 years old. The battery has gone bad in them. I would suggest returning them if you're still within the 30-day return period with Amazon.

[mrvicker]

Past the 30 days now. Going to get new batteries installed and sell them

[patriciostarr]

Im not too sure if they are reparable.

[patriciostarr]

Where did you bought them