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08-23-2019
05:04 PM
(Last edited
09-04-2019
09:17 AM
by
Samsung_Stephan
Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??
Solved! Go to Solution.
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08-30-2019 02:19 PM in
Galaxy Note Phones@useraCrxnrYSD1 Have you made sure that the software is up to date on the note 10?
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08-30-2019 05:34 PM in
Galaxy Note PhonesYes the phone did an update earlier today.
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08-30-2019 05:41 PM in
Galaxy Note Phones@useraCrxnrYSD1 have you tried clearing the cache partition on your phone? Here are the steps to clearing the cache partition on your phone.
- Turn off the device.
- Hold down these three keys:
- Volume Up
- Home
- Power
- When the phone vibrates:
- Release the Power key.
- Continue to hold down the Volume Up and Home keys.
- When the Android system recovery screen appears, release the Volume Up and Home keys.
- Press the Volume Down key until wipe cache partition is selected.
- Press the Power key.
- Wait until reboot system now is selected.
- Press the Power key.
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08-30-2019 06:27 PM in
Galaxy Note PhonesThe phone is literally 1 day old but I can give that a try.
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08-30-2019 06:28 PM in
Galaxy Note PhonesThere is no home button on this phone. It's only there when the phone is on
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08-30-2019 06:25 PM in
Galaxy Note PhonesIt's a calibration issue. When I'm at the airport, I get full bars on my Note10+, or else I get 2-4 bars depending on where I am. I would need to see a cellular tower to get 4 bars.
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08-31-2019 07:07 AM in
Galaxy Note PhonesI would recommend reaching out to your carrier for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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08-31-2019 12:03 PM in
Galaxy Note PhonesCheck with your carrier because it's not a problem with the phone. I had issues since the first day. First I didn't have mobile data, the next day there was no network and nobody knew how to fix it over the phone. I decided to go to AT&T store and when they entered the IMEI it showed that it is a Huawei phone, not a Samsung one. Once they fixed that everything was fine.
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09-04-2019 11:15 PM (Last edited 09-04-2019 11:17 PM ) in
Galaxy Note PhonesI have Tmobile, my phone alternates constantly between 4 bars and no bars. My note 9 does not have this issue. I am returning my note 10+ and getting another one, hopefully it's a first batch issue and has been corrected now.
I called samsung and followed all the troubleshooting steps, and was finally advised by samsung rep to return it if possible.
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09-04-2019 11:27 PM in
Galaxy Note PhonesMine is a note 10+ unlock by samsung and also have 2 bars but my phone calls data messages and everything works perfectly