I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours n still no charge and the galaxy wearables app just shows an exclamation point for the right ear bud.
Hello,my left bud stopped charging,when i put it in my charging case the red light shows. But it never charges,the right one always charges. I can't seem to update or reset from app since it requires both buds connected.
Thanks for reaching out! I'll be happy to assist you. Please send a private message with the model code and the serial number, along with a copy of the proof of purchase. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I 've been having problems connecting and charging my left samsung galaxy bud. My right bud work fine and charges to 100%. My left one on the other hand doesnt want to connect and charge. On my galaxy wear app it shows that my left bud is disconnected with a red exclamation mark. Please help me find a solution for this. I got this as a gift with the galaxy 10 plus promo during christmas. I would very much like to continue to enjoy a samsung product that I enjoy. Can anyone help me out?
My earbuds have been fine, however yesterday the left earbud will no longer charge. I am using the provided charing case and connection. The right earbud charges fine, but the ledt will not. I have checked the connection and pins and all are clean.
Are the contact points of the buds properly lined up with the contact points on the case? Sometimes they don't charge right if they're not lined up properly. Also try lightly cleaning debris from the contact points to see if that works.
Can you please send a private message providing the full model code, serial number, and a copy of the bill of sale so I can further assist you? http://bit.ly/2GGYul4
