Galaxy buds3 pro: audio goes more to the left bud

[Matthew00]

Is anyone else having audio issues with the new Buds 3 Pro? Every time I pause and play, the audio goes more to the left bud. I have to put both earbuds in the case and then take them out to put the sound back to normal.

[badgirlgoodgirl423]

Yes every time I use them it says they're available but then has a beeping loud sound in one of my ears😮

[notforhire]

no issues so far with my Buds3 Pro...even after accidentally knocking one out of my ear.

[Samsung_Moderator · Accepted solution]

Hello Matthew00, Welcome to the Community. We understand the concern with the difference in audio from the left and right earbuds.

You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/

If this does not help, the earbuds will need to be serviced.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html