Buds Pro one side not working

[UKRocksall63]

So I have the galaxy buds pro, and they are both at a hundred percent as well as the case.

Only the right bud works, the left one doesn't. 

I've had these for a couple of years now and they haven't given me any problems until now.

Do buds eventually go out and stop working?

[user_ams007]

Over time, the batteries can degrade each time you charge your earbuds. Please try these steps to see if you can get them to work correctly:

1. Place both earbuds in the charging case for 10-15 seconds, then place them back in your ears.
2. Disable Bluetooth on the connected mobile device for around 20 seconds, then re-enable it. 
3. Open the Galaxy Wearables app > About earbuds > Reset earbuds

[UKRocksall63]

It doesn't give me the option to reset them.

[user_ams007]

Please try this

Open the Galaxy Wearable app or Galaxy Buds app on your device. Scroll down to About earbuds > Reset.

[UKRocksall63]

Resetting is not working

[user_ams007]

Try removing the Samsung wearable app, unpair your earbuds, and turn off Bluetooth on your phone. Then, try adding them back to your phone

[UKRocksall63]

Thanks for your help. I'm a little beyond frustrated with it now, so I'll just stop and do it late.

[user_ams007]

I understand completely, and I believe that they are not in sync with each other. Please try these support options in the link below when you have time. Have a great night, and please let me know if you were able to resolve the issue.

https://www.samsung.com/us/support/troubleshooting/TSG01218102/

[user_ams007]

You should see the option to reset them

[UKRocksall63]

Actually, the last one is very, very low