Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[user8vttU9M57I]

Hi all i came on this page for the same reason as you to find out what was going on with my right headphone. I ended up using a razer blade and in the crease and gently twisted till the too half's popped. I disconnected the ribbon cable, gently moved the board and took the battery out and left it for about 5 min. Thr battery is in the top half of the headphone. I cleaned the inside and the outside grill put the plastic bits bk and it works like normal. My warranty has expired so I have nothing to lose except the headphone. 

[userMLfBRUsosk]

I have tried everything that has been suggested. I need this fixed desperately! 

[Firedoomhell420]

that sounds like a manufacturing issue. you may need to bring it to a store. I am srry I could not be more help.

[mikey1210]

Are there any things I can try I feel like I did everything

[user5LiYLzqcFM]

no trying to figure it out myself

[user7HIvPtZf5b]

The right ear bud is quite. I have cleaned the mesh, turned the Dynamic Equalizer on and nothing works. The left is a little on the low side also. Not as bad as the right, but not as loud as the saamsung Uflex bluetooth headphones. I am disappointed in the ear buds

[user9wnQfFss8o]

I had that same issue. Samsung ended up replacing them for me. I honestly miss my level U pros. These bud suck and not worth the money.

[userdO4uwaxslc]

I just bought Galaxy Buds and the right bud is not charging correctly and often dead until I readjust and charge alone.  It seems like a malfunction, but I cannot schedule a service call because your bot system is horrible and keeps bringing me to a place where I cannot schedule service!  These are NEW bought from your site!  Do you support your products?  How can I get a replacement pair that charge correctly?

[userdO4uwaxslc]

I rec'd a message that this post was removed because there is a post elsewhere with the same subject.  Care to share where I can get an answer?  This is SO frustrating!

[MrZell]

Hey there! @3pcssuits 

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

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