Galaxy buds 3 mic has gone worse

[emranul91]

Just today my Samsung galaxy buds 3's mic is not working properly when I'm on a call. I tried every method. It didn't work. I don't know what to do

[Samsung_Moderator · Accepted solution]

Hello emranul91, Welcome to the Community. We understand how frustrating it is when the mic is not working properly on the earbuds.

Here is a link with some additional troubleshooting you can try to improve the mic: https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-...

We also recommend submitting feedback in the Members app to provide the information to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692 

If you continue to experience the concerns with the mic, we recommend having the Buds 3 serviced. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html