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05-13-2025 10:58 PM in
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05-13-2025 11:03 PM in
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05-14-2025 01:33 PM in
Galaxy BudsHello, Welcome to the Community. We understand the concern with the left earbud volume dropping to zero then returning.
You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/
If this does not help, the earbuds will need to be serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html