Bud3 Pro need new charging case

[cloud9jhay]

Does anyone know which department i need to contact in order to receive a new charging case for my bud3 pros ?

[Batman907]

I believe this is the webpage to contact Samsung for repairs:
https://www.samsung.com/au/support/mobile-devices/replace-galaxy-buds/?srsltid=AfmBOoodbBKPyghVYrHUy...

[VerbumVeritum · Accepted solution]

To the best of my knowledge, Samsung doesn't offer replacement Buds 3 Pro charging cases to purchased in the US. The link previously posted is for Samsung Australia. Did you lose your case or is it just damaged in someway? If they were damaged, you may be able to accomplish a warranty replacement for the case and Buds together. You can find out at a local uBreakiFix, they are an authorized Samsung service center.
http://www.samsung.com/us/support/service/location