vanities
Constellation
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09-23-2025 04:48 PM in
Fold & Flip Phones
i can't even fold it halfway for it to stand on its own without it just shutting down? i tried keeping it half-folded and turning it back on in that position, and the logo flashed on the screen for half a second but then disappeared. i hope this isnt a hardware issue and instead a software one.
i dont know whats going on, ive already gotten this phone replaced once due to random damage to the screen when i opened it. this is the new one that ive owned for a few years now. i havent dropped it, slammed it, any of that and now all of a sudden something's wrong with it.
2 Replies
LongHiker
Galactic Samsung Care Ambassador
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09-23-2025 04:58 PM in
Fold & Flip Phones@vanities You will need to have it evaluated by Samsung support. For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.
Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/
Learn how to solve connection issues with your Galaxy Buds or Gear IconX earbuds.
STRANGLEFIZZ
Galaxy
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09-24-2025 10:51 AM in
Fold & Flip Phones
Try remote assistance let a rep control ur phone and help you find the problem so they can fix it
