Z fold 5 firmware 6.1.1 causing phone to reboot and freeze

[Blurrnyc]

Fimware 6.1. Then 6.1.1 rolled out back to back for Z fold5.. Im on my 3rd Z fold5. As i turn on replacement it has rebooting issue before i can even transfer anything.. Troubleshooting for a few days and only way to use phone without rebooting n freezing issues is to have 5G turned off.

[neilth]

I've been using a Z Fold5 since release last year. It's fully updated, and everything is working fine. Have you installed any potentially malicious software on your phone?

[Blurrnyc]

I have not.. troubleshooted everything with techs. As i stated new replacement did same and all i did was open box and turn on. 6.1.1 is causing problems in other phones aswell

[neilth]

Sorry that you are having this problem. I hope that you find a solution.

[oianmol]

I can confirm that this is happening to my fold 5 too .. the camera lag is also very bad! 

[Blurrnyc]

I had cam lag too. . My phone is 1TB unlocked on Tmobile network

[Samsung_Moderator]

Hello Blurrnyc, Welcome to the Community. We know how frustrating the freezing and crashing is, making the phone unusable. 

We have this troubleshooting available: https://www.samsung.com/us/support/troubleshoot/TSG10001440/

If you are able, we recommend submitting an error report immediately after the behavior, using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

Finally, service repairs are recommended. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

For network concerns, this article is available: https://www.samsung.com/us/support/troubleshooting/TSG01212956/

If the service provider allows, there will be an option to toggle "Allow 5G service".

[S1yHUhZ]

I am having the same issue as well. After the update to 6.1.1 my phone is hard crashing. I have been messing around with it narrowed it down to android auto or airplane mode on my phone. Phone gets super hot than freeze than reboot right?

my post about it earlier 

https://us.community.samsung.com/t5/Fold-Flip-Phones/android-auto-causing-z-fold-5-to-crash/td-p/304...

[Blurrnyc]

Mines doesnt get hot.. i dont use android auto... i turned off 5G in network settings for it not to reboot over n over

[S1yHUhZ]

I live in a dead zone so airplane mode gets turned on and off for me. but it's stable when on only have issues with it when its off.