Original topic:

Won't connect to WiFi

(Topic created: 07-16-2025 08:51 PM)
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Kelxer
Constellation
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Fold & Flip Phones
My samsung z fold won't connect ti wifi. I already reset the setting and restarted both my phone and router, but it still wouldn't read. Please help. 
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Samsung_Moderator
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Community Manager
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Fold & Flip Phones

Hello Kelxer, Welcome to the Community. We understand how frustrating it is when your phone is not detecting any Wi-Fi networks to connect to.

For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/ 

We also recommend submitting feedback in the Members app to provide data logs to Samsung. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Kelxer
Constellation
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Fold & Flip Phones
Here's what my screen looks like. 1752724326788.jpg
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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello Kelxer, Welcome to the Community. We understand how frustrating it is when your phone is not detecting any Wi-Fi networks to connect to.

For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/ 

We also recommend submitting feedback in the Members app to provide data logs to Samsung. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

If troubleshooting is not helpful, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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