Original topic:

Wi-Fi/Bluetooth won't work after update

(Topic created: 11-27-2025 07:02 AM)
812 Views
Japhry
Constellation
Options
Fold & Flip Phones

Hello, my phone updated and now my wifi and Bluetooth won't work. I have a Galaxy Z fold. Does anyone know how to fix this?

4 Replies
Mujibar
Honored Contributor
Options
Fold & Flip Phones
Reset WiFi and BT settings under settings > general management > reset. You'll have to re-enter WiFi credentials and reconnect BT devices.
Options
Fold & Flip Phones
Which fold you have? Z fold 4?
0 Likes
user3NXF7xqdRs
Asteroid
Options
Fold & Flip Phones
I have zero fold 6 and this did not fix the issue
0 Likes
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello @Japhry! Welcome to the Samsung Community!
We know how frustrating it can be when normal functions start acting up after a software update. One step that often helps is wiping the cache partition. Hereโ€™s how to do it:

Power off your device completely.
Press and hold Volume Up + Power until the recovery menu appears.
Use the volume buttons to highlight โ€œWipe cache partition.โ€
Press the Power button to select it, then choose โ€œYes.โ€
When itโ€™s done, select โ€œReboot system now.โ€

This process wonโ€™t delete your personal dataโ€”just temporary system files that may be causing issues.
Let us know if this helps!