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Wednesday (Last edited Friday by SamsungRei ) in
Fold & Flip PhonesI have the Galaxy Z Flip6. When I was listening to Pandora while connected to my car using Bluetooth I was going to play a game. So I went to my settings > sounds and vibration > separate app sound so I can add the game I was going to play to the list of apps to play sound on the device i chose which is phone. Since I was in that section I decided to add every app to the list so I can choose it when I need to. So I was adding apps to the list which I would add 4 then uncheck those so I can add more apps to the list since if 5 apps are checked then it won't let you add more apps. So I'm listening to Pandora thru Bluetooth and I was adding apps which was working fine. All of sudden I added an app then it closed and a pop-up showed "separate app sound keeps stopping" screen which i seen many times for other things so I tapped close app. Then I open recents and made sure everything was closed in the background went back to settings to add more apps but everytime I tap app it shows me the page in the settings after tapping sounds and vibration. So I tried to turn separate app sound off then back on again to see list of apps but same thing. I also even restarted my twice and I went to settings to check for software updates. I went to Galaxy store & Google Play store and checked for updates there. I went into apps settings to look at the separate app sound info so I change permissions, background mobile data usage, battery unrestricted and storage to clear cache and data to see if that would fix the issue but I can't find the app anywhere. So I had to keep tapping apps in the separate app sound area until the pop-up showed cuz it doesn't show everytime after tapping the app list. When the pop-up showed i tapped app info i checked permissions, allowed data usage while data saver is on, unrestricted battery usage, tapped storage and cleared cache and data then i tapped force stop. After I did all that I closed all apps and everything running in background then restarted my phone again. After phone restarted I tried to go to the separate app sound and tapped apps to bring up the list of apps and the same thing happened. I have no idea what's wrong or what to do. Does anyone have any idea what's wrong or ways to help? I have a screen recording of the issue but can't post videos apparently so I'll leave a screenshot showing where I'm talking about then the screenshot after will be the screen that shows up after I tap apps.
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Wednesday in
Fold & Flip PhonesIt seems that the "Separate App Sound" feature on your Galaxy Z Flip 6 is experiencing a software glitch, possibly due to the multiple app additions and settings changes. Here's how you can troubleshoot:
Clear Cache for System UI: Go to Settings > Apps > System UI > Storage and clear the cache. This might resolve issues with system functions like app settings.
Reset App Preferences: Go to Settings > Apps > Menu (three dots) > Reset app preferences. This will reset all app defaults, disabled apps, and permissions, without deleting app data.
Reinstall Pandora and Other Apps: Try uninstalling and reinstalling Pandora and any other apps that are part of the issue to ensure no app conflicts.
Factory Reset (last resort): If the issue persists, a factory reset might be necessary, but ensure to back up all your data first.
If these steps don't help, consider contacting Samsung support for further assistance, as it could be a bug in the software update or a deeper issue with the phone's settings.
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