Phone going dark

[Nolanyaya1]

My Flip 3 two weeks ago start having a dark screen when I Rey to open it or I'm using the internet. When the phone rings I'm unable to see who is calling.

[TheBee777]

You might have it swiched to dark mode. Go to setting and check there. Also check your internet browser setting.

[Nolanyaya1]

I needed a new screen....thanks

[Samsung_Moderator · Accepted solution]

Hello, We understand how disappointing it is to be unable to use your phone because of a black screen.

If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset.

Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001470/ 

If the screen will still not turn on, we would recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html