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2 weeks ago (Last edited a week ago by SamsungJoJo ) in
Fold & Flip PhonesHi guys, needs help with notifications not being popped up and not even shown in the notification tray. Few apps like X, WSJ, NYT , Bloomberg and other news apps. They work for few hours and stop sending notifications after a while. I am from an iPhone to Fold 6 to be finally free, now I'm facing issues with basic system functionalities, please help me in finding a solutions.
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a week ago in
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a week ago (Last edited a week ago ) in
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Tuesday in
Fold & Flip PhonesCustomer support team couldn't do anything!!
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Tuesday in
Fold & Flip PhonesHello IHunter, Welcome to the Community. We understand how frustrating it is to not be receiving notifications consistently.
@realaud has provided great suggestions to get these working. We also see you have tried the steps in the troubleshooting link.
You can also try testing the phone in safe mode to see if there is a 3rd party app stopping the notifications. https://samsung.com/us/support/answer/ANS10003495/
Another suggestion is to reset the settings of the phone. Settings>General Management>Reset>Reset all Settings. It does not delete your data, but will reset any customization, and remove Bluetooth and Wi-Fi connections.
If all steps do not allow the notifications to work correctly, we recommend submitting an error report to provide the data logs from the phone to Samsung developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
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Tuesday in
Fold & Flip PhonesI did try all these mentioned troubleshooting steps however, nothing works and I'm still facing this problem.....
I already reset my entire device and still same problem.
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