I can't receive phone calls in games

[kir01001]

I cant get phone calls or receive messages when in a games. Support couldn't help. Did a soft reset and cleared cache partition. Ideas? Support told me to wait for an update.

[MrBond410 · Accepted solution]

While in the game there's a controller symbol that pops up with the gestures on the bottom of your phone. Tap that and turn off priority gaming. Priority gaming puts your phone on DND while playing.

[HuxleyAnne]

I'm having the same issue, but it isn't giving me the option to turn off priority mode.

[kir01001]

Wow. I spent an hour and fifteen minutes with support and they couldn't tell me that. Thanks. Fixed the problem.