Galaxy fold 5 sound problem

[Itok]

My Galaxy fold 5 used to have very strong volume when listening to phone, but now that volume is low and I can't find any way to increase it. The same is true when you have the phone on speaker volume. I have tried all the standard ways of using the system for volume changes and I am curious if anyone knows how to fix this.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand the frustration of low volume.

There are some tips here that may help: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-...

If you've completed the steps and are still experiencing low volume, we recommend having the phone evaluated at an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html