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‎11-12-2021 06:42 PM (Last edited ‎06-01-2022 07:38 AM by SamsungRei ) in
Fold & Flip PhonesWhenever I want to make a call or record any voice note or video micriphone is distorted and there's no voice...only static noise
Solved! Go to Solution.
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‎05-12-2022 09:21 PM in
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‎05-13-2022 08:18 AM in
Fold & Flip Phoneswhat kind of issues..?
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‎05-13-2022 09:11 AM in
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‎05-13-2022 10:19 AM (Last edited ‎10-26-2023 12:41 PM by SamsungRei ) in
Fold & Flip PhonesHello, I understand how frustrating it is when the mic of the phone is not working. This article provides four sections of troubleshooting with several steps within each one. https://www.samsung.com/us/support/troubleshooting/TSG01001249
Please follow each section step-by-step for the best possible resolution.
Once the troubleshooting is complete, if the mic is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting contact customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.
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