Right before I did the update today Aug 5th the phone started acting up. I did the update and a couple of soft resets. With no change. All apps are closed.
Issues
When opened it will barley responds/freeze when I use the home or recent app buttons.
Update I just did the optimization for memory and it is better. Still stuttering when apps are being seleted.
Thank you for reaching out, userB1UhWNPz9X. I can certainly understand your frustration with your Fold 7 freezing when opened. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing the problem. Give this link a try for more troubleshooting steps to resolve the freezing screen: https://www.samsung.com/us/support/troubleshoot/TSG10001529/?msockid=1e319fd916b0646f26a4898e1723654...
If you have tried all the troubleshooting steps and are still experiencing these symptoms, I would recommend a service repair. For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
