Original topic:

Fold 7 I pre-ordered has a dead pixel

(Topic created: 07-24-2025 05:45 PM)
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WillAyez
Asteroid
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Fold & Flip Phones
 Be aware and check your new fold 7 screens. Not sure if it's a rare issue but it came like this. 

image



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6 Replies
Robin621k
Honored Contributor
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Fold & Flip Phones
Wow!

You will have to call Customer service.

Good luck
patriciostarr
Black Hole
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Fold & Flip Phones
You should call and ask for another unit
WillAyez
Asteroid
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Fold & Flip Phones
I called them today and they wanted me to return my phone and wait until August 7th for another one. Fortunately I was able to get them to let me keep the phone until another ships out to me. I did have to technically purchase another phone which was annoying.
patriciostarr
Black Hole
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Fold & Flip Phones
Sorry to hear that i hope you get it sooner than august 7
meself
Honored Contributor
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Fold & Flip Phones
Interesting
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kaitlinloveee
Constellation
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Fold & Flip Phones
Had mine for about a month now dead pixel appeared in the same exact location, in the center of the screen
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